Insurance Complaints

According to The Dallas Morning News, the top insurance carriers with the most complaints (based on Insurance Department complaint index*) were:

1. Old American County Mutual 3.96
2. Fred Loya Insurance 2.40
3. AAA Texas County Mutual 2.06
4. Southern County Mutual 1.95
5. Colonial County Mutual 1.64
6. Home State County Mutual 1.58
7. Geico Indemnity 1.36
8. Liberty County Mutual 1.33
9. Allstate Indemnity 1.29
10. ACCC Insurance 1.28
11. Allstate Fire and Casualty 1.16

*The average index for all companies is 1.0; a higher number would indicate the insurer has more complaints than average. A company with an index of 3.0 has three times as many complaints as the typical company.

The most typical consumer complaint was with respect to delays in handling claims.

Ben Goodwyn Agency – 972.618.0100 shelly@bengoodwynagency.com

 

Prevent Fire - Save Lives

It only takes a few seconds for a lifetime of memories to go up in flames. As we grow older, our risk of dying in a home fire goes up dramatically. If you are 50 or older, please pay special attention to fire safety. For your well-being and others you love.

• Don't smoke when you're sleepy - and really put that cigarette out.
• Keep heaters at least 3 feet from your bed, curtains, or other flammable materials.
• Never wear loose clothing when you're cooking.
• Test your smoke alarms monthly; change the batteries at least once a year.
• Develop and practice a fire escape plan.
• Install home fire sprinklers (if at all possible).

from the Federal Emergency Management Agency (FEMA)

Shelly Guibert

Ben Goodwyn Agency

shelly@bengoodwynagency.com

972.618.0100